Terms and conditions
- Gift vouchers must be presented at the time of treatment complete with voucher number.(Presenting by Gift Voucher Card or by the Gift Voucher Code on your Smartphone)
- Gift vouchers are valid for 36 months , expired vouchers will be cancelled.
- Gift vouchers are non-refundable and non-redeemable for cash.
- Please quote your voucher number when making a booking.
- You are welcome to redeem your voucher for an alternative treatment of equal or lesser value. A more expansive therapy can be chosen, with the extra cost payable by you. However with the differ pay the difference if you require a more.
- Gift vouches cannot be used in conjunction with any other offer or promotion.
- Gift vouchers are unable to be used with Private Health Insurance.
- This gift voucher will not be replaced when lost, damaged or stolen, and will be considered null and void.
Gift Voucher FAQS
Do I need a PayPal account to purchase Gift Vouchers Online?
Online payment is via PayPal (You can pay by credit card even if you don’t have a PayPal account.)
What is the expiry date on my voucher?
Gift Vouchers are valid for 36 months after the purchase date. Expired vouchers will be cancelled.
How long it will take to process my Gift Voucher?
Once the payment has been received (which is usually instantly) we then begin to process and prepare your Gift Voucher for delivery/pick up.
We will of course process your Gift Voucher as soon as possible, considering our business hours. (Seven days a week – 9.00 am to 9.00 pm)
How long will it take to deliver my Gift Voucher by mail?
Gift vouchers purchased Monday to Friday will be shipped within 2 to 3 days of the order, although we intend to ship most within 1 to 2 days.
In urgent purchase cases please consider to choose the E-Mail receive option for your Gift voucher. Please allow up to 7 days for you delivery to arrive. If you still have not received your purchase after 7 days, please notify us at firstname.lastname@example.org.
I haven’t received my E-Voucher what can I do?
Please check your junk mail or spam e-mail folder, sometimes the e-mail cannot be identified and automatically is filtered as junk mail. If your voucher is not here, please e-mail: email@example.com. with your purchase order number. Then we will message you as soon as possible.